System Refresh Service
Tech Time can be used for optimization of your current system, which includes programming changes, maintenance checks, system and rack cleaning, audio/video calibration, system troubleshooting, and other services to ensure your system is working at its peak potential as outlined below.
During these visits we will update the software on main system components, adjust and attach IR emitters, check all zones for proper functionality, test all remotes for control, clean equipment in racking systems, test Wi-Fi speeds throughout your home, check subsystem integration for control and proper performance, and calibrate all audio and video zones. We want to make sure you are getting the most out of your system.
Rapid Response & Service
With our remote management software many of your issues will be resolved without having to send out a technician, but if an on-site visit is required, our goal is to offer next day service.
Software & Firmware Updates
It is important to do regular software and firmware updates based on the manufacturer’s recommendations. These updates generally strengthen the product performance by completing bug fixes, adding new features, and enhancing security. The updates can be essential to your system’s performance and with our remote management software, we will be able to consistently update your equipment.
Active Remote Management
With the use of OVRC, we are actively monitoring your system and network on a daily basis to ensure everything is working at its peak performance. With this we can provide product reboots, software or firmware updates, and the use of other network tools to keep your products on-line.
